Skip to content

Terms & Conditions

By using our website, you agree to be bound by Pinckneys Gin Ltd Terms & Conditions, as stated below.

Terms

Our Contract for the Supply of Products or Services:

  • The display of goods on the Pinckneys Gin Ltd website amounts to an invitation to treat only and is not an offer to sell products or services at any price indicated.
  • No contract for the supply of products or goods will be deemed to exist between you and Pinckneys Gin Ltd unless, and until, an email is sent by Pinckneys Gin Ltd to you confirming that your order has been accepted and payment has been successfully made.
  • This confirmation e-mail amounts to an acceptance by Pinckneys Gin Ltd of your offer to buy goods or services from Pinckneys Gin Ltd and this acceptance is effective regardless of whether or not you receive the e-mail.
  • Pinckneys Gin Ltd is free to withdraw from a prospective contract at any time. This also applies in the case of any error or inaccuracy in respect of the goods or services, any description applied to the goods or services, the availability of the goods or services, or the order itself.
  • Price and availability information is subject to change without notice.

Site Information

Pinckneys Gin Ltd is providing this website and its contents on an open basis and makes no representations or warranties of any kind with respect to this site or its contents.

Pinckneys Gin Ltd disclaims all such representations and warranties, including for example warranties of merchantability and fitness for a particular purpose. In addition, Pinckneys Gin Ltd does not represent or warrant that the information accessible via this site is accurate, complete or current.

Processing of orders

Credit cards are debited before items are shipped or before services are activated by Pinckneys Gin Ltd.

Any persons ordering Pinckneys Gin Ltd products whom reside outside of Mainland UK must contact Pinckneys Gin Ltd direct prior to placing an order.

Pinckneys Gin Ltd maintains the right to cancel any order that has been accepted on-line, if the product is being delivered to any destination outside the Mainland UK.

Limitation of Liability

Except as specifically stated on this site, neither Pinckneys Gin Ltd nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site.

This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Illegal Acts

It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law.

We track the electronic fingerprints of every order placed on this website to enable us and all legitimate crime prevention and prosecution authorities to trace individual users engaging in criminal activities on our website.

Returns & Refunds Policy

If you change your mind and don’t want the product, having ordered on-line, or if you decide you don’t want the product purchased, we will refund your money or exchange the product if you inform us within 7 working days after receipt of the product, subject to:

  • The product must be returned to us with the seal unopened, in good condition and in its original packaging. Unfortunately, we cannot pay for the delivery charge of unwanted products.
  • Refunds will be make within 30 days of the product being received by Pinckneys Gin Ltd.
  • Any faulty or damaged products will be replaced or refunded to you, excluding the cost of delivery paid.
  • The product must be returned to us and you must please let us know within 48 hours of receipt of the product, ideally with photographic proof, that there is a problem.

We will either re-send a replacement by return or refund you within 30 days of you notifying us.

Changes in Terms

Pinckneys Gin Ltd reserves the right to modify these terms at any time without prior notice. Any modification of these terms will be deemed to be effective from the date and time of posting on the Cotswolds Distillery web site.

Conditions

Definition:

All references to “you &/or your” means you and “we, us or our” means Pinckneys Gin Ltd, Wood Farm, Boraston, WR15 8NB

Rights

All rights in all content including but not limited to copy, images, software (including code, interface and website structure) and the design, look and feel, and format of ‘the site’ are owned by us. You agree that you are permitted to use material and/or content only as set out in these Terms and Conditions. No other use is permitted without express authorisation by us in writing and, where given, you agree not to, in part or full, copy, transmit, distribute, exploit commercially, amend, translate, share with or make available to any other person any such material or content or create derivative works of such material or content.

Intellectual property

We are the sole owners and authorised users of all trademarks, service marks, design marks, patents, copyrights, database rights, image rights for photographs contained on ‘the site’ and all other intellectual property appearing on or contained within ‘the site’ including but not limited to the page design and layout and the source code. Except where provided for under these Terms and Conditions, use of ‘the site’ does not grant any right, title, interest or license to you of any such intellectual property and any use or reproduction of the intellectual property is prohibited.

Copying

Any copying in whatever form, whether electronic, hard copy or any other format or use for commercial purposes without our prior written consent, is prohibited. All other rights are reserved.

No photography, imagery, text, source code or any other material shown on our website may be used in any circumstances for commercial purposes, nor may any of our material herein be altered, cropped, transformed, built upon, or in any other way changed or reproduced, whether from our own websites or copied from third party websites in breach of this condition themselves or otherwise redistributed without our prior written permission.

Third Party Websites

You acknowledge and agree that we are not responsible for any content of any third-party websites or material you may access through ‘the site’.

We do not endorse and shall not be held responsible or liable for any content, advertising, products or services on or available from such websites or material. You acknowledge and agree that we are not responsible or liable either directly or indirectly for any damages, loss or costs incurred in connection with your use of or reliance of any such content, advertising, products or services on or available from such websites.

Any dealings between you and any third-party advertisers or merchants found on or via ‘the site’ including payment for and delivery of products, services and any other terms, conditions, warranties or representations associated with such dealings are made between you and the relevant advertiser or merchant.

Consequently, we are not responsible or liable for any loss or damage of any kind incurred as the result of any such dealings.

Liability

Unless where expressly provision for in law we disclaim all liability for any loss, cost or damage (incurred directly, indirectly, consequentially or otherwise) suffered by you as a result of your use of ‘the site’ including but not limited to computer viruses or distributed denial of service attack transmitted through ‘the site’ or from third-party sites accessed through ‘the site’ whether such loss, cost or damage arises from our negligence or otherwise whether or not we expressly informed of the possibility of such loss or damage.

Indemnity

If you are a business user, you agree to indemnify us immediately on demand, against all claims, liability, damages, costs and expenses, including legal fees, arising out of any breach of these terms and conditions by you or any other liabilities arising out of your use of ‘the site’.

Product Condition / Availability

We endeavour to ensure the accuracy of the information on ‘the site’. Should a product be unavailable, we will endeavour to inform you of this promptly. Prices and specifications can change without notice and products are subject to availability.

Please note that with older bottlings, the cork/closure may have deteriorated, so care should be taken when opening. As such, we cannot guarantee the condition of a bottle’s closure after the item is sold as described.

VAT

From time to time, we may feature promotions or offers on ‘the site’. Each offer shall be subject to its own express terms and may not be available in all jurisdictions or in 3rd party premises, which are selling our products as agents.

All prices and any Offers shown on the website are inclusive of statutory United Kingdom Value Added Tax (VAT) at 20%.

Such VAT may be deductible from the purchase total of some orders being sent abroad.